Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload CAD files, or contact us for support.

Personal Information

• Name and email address
• Company or organization information
• Contact preferences
• Account credentials

Technical Data

• CAD files and related technical drawings
• Analysis results and processing data
• Usage statistics and performance metrics
• Device information and browser type

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our CAD analysis services
• Process and analyze your uploaded files
• Communicate with you about your account and our services
• Ensure the security and integrity of our platform
• Comply with legal obligations and resolve disputes
• Develop new features and improve existing functionality

3. AI Processing and Data Security

Your CAD files are processed using advanced AI and machine learning algorithms:

• Files are processed securely using industry-standard encryption
• AI analysis is performed on secure, isolated computing environments
• Processing results are temporarily stored for performance optimization
• Files and analysis data are automatically purged after processing completion
• We do not use your files to train our AI models without explicit consent

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing your information

5. Third-Party AI Services

Our platform integrates with third-party AI services for enhanced analysis capabilities:

• OpenAI: For advanced text analysis and technical interpretation
• Anthropic (Claude): For validation and quality assurance
• Google Cloud Vision: For optical character recognition and symbol detection

These services are subject to their respective privacy policies and terms of service.

6. Data Retention

We retain your information for as long as necessary to provide our services:

• Account information is retained until account deletion
• Uploaded files are typically deleted within 24-48 hours after processing
• Analysis results may be retained for up to 30 days for support purposes
• Aggregated, anonymized usage statistics may be retained indefinitely

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications

8. Security Measures

We implement appropriate technical and organizational measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Secure cloud infrastructure with industry-standard compliance
• Employee training on data protection best practices

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: